Our Refunds Policy

Refunds

· All items are fully refundable if returned within 14 days.

· After 14 days a credit note will be provided, which is valid for 1 year from the date of issue.

· Refund terms starts when the parcel is delivered.

· If you are purchasing multiple dresses and one is out of stock, the delivered items still falls under the 14 days return policy.

· Returned goods postage is the responsibility of the customer.

· When purchasing next day or two day delivery, time frames are an estimate only.

· Custom changes and colour fabrics are not able to be refunded.

Ordering

· We highly recommend ordering at least 3 months before the required date.

· When ordering next day or two day delivery, time frames are an estimate only.

· If ordering multiple items, we may not always have the required size in stock, please allow 1-6 weeks for the correct size.

· Custom dresses – although our standard time frame is 15-35 days, please allow up to 6 weeks to receive your items.